Build customer communities that work
Listening to your customers is important, but so is helping them talk to each
other. Customer communities give people a chance to share experiences, learn
from leaders, and provide much needed feedback for strategic planning. By giving
customers a chance to voice their honest opinions both good and bad you can
build loyalty, respond directly to concerns, and encourage positive
word-of-mouth.
Sullivan Promotions
customer community managers can work with you to develop community experiences
that get your customers talking. Well also help you find participants, update
content, gather and manage metrics, and generate reports for executives. Whats
more, our cutting-edge knowledge of the social media industry allows us to bring
new insights and innovations to your community programs.
Our
experts know the ins and outs of a whole host of customer communities including
custom-built and off-the-shelf solutions, as well as advertising-supported
mediums. We can help turn an informal, Sullivan Promotions effort into something more
structured, or we can help you create, manage, and make the most of a brand new
community.
Here are just
some of the communities were excited about: